When you visit our website or use our application then we collect data about you. We do that because we want offer our application and want to market our application. The data you enter is your data.
Who is who?
We are Esira, a trademark of Carpenter Group, located at Sleedoornlaan 10, 9471SL Zuidlaren, The Netherlands. We are responsible for collecting and processing of personal data as shown in this privacy statement.
When we talk about 'you' we mean the visitors and users of our website and application.
Which data we collect and why?
1. Visitors of our website
When you visit our website we collect data to track your behaviour at our website to make our website better and more usable. We using Google Analytics for tracking our visitors.
2. Users of our application
Besides we track your behaviour at our application with Google Analytics we also collect data you entered such as your name, email, company and billing information. We collect and processes your personal data for the following purposes:
- So you can make an account and use our appliction
- We can contact you about our our services and application you use
- We can inform you about changes of our services and applications you use
- We can send you invoices and collect payments for your subscription
How long we keep personal data
We don't store your personal data longer than is strictly necessary to realize our purposes for which your data is collected. We are obliged by the tax authorities to retain information from subscriptions and billing for 7 years.
Sharing of personal data with third parties
Esira provides exclusively and only to third parties if this is necessary for the implementation of our agreement with you and realize our purposes for which your data is collected or to comply with a legal obligation.
We using the following third parties:
- For processing payments we using Mollie
- For tracking errors we using Bugsnag
- For web analytics we use Google Analytics
- For sending newsletters we use Mailjet
Cookies
We uses only technical, functional and analytical cookies that do not infringe on your privacy. The cookies we use are necessary for the technical operation of the website / application and your ease of use. They ensure that the website / application works properly and, for example, remember your preferred settings. We can also use this to optimize our website
Your rights
You have the right to view, correct or delete your personal data. You can do this yourself via the personal settings of your account. In addition, you have the right to withdraw your consent for data processing or to object to the processing of your personal data by our company and you have the right to data transferability. This means that you can submit a request to us to send the personal data that we hold about you in a computer file to you or another organization mentioned by you.
You can do this to send a request to gert@esirafood.com. To make sure the request is from you, please add a copy of your ID. Make sure to hide your photo, MRZ (machine readable zone) and your ID number for your privacy. We try to responds within 4 weeks.
Security of the data
We takes the protection of your data seriously and takes appropriate measures to prevent unauthorized use. If you feel that your data is not properly protected or there are indications of abuse, please contact us via gert@esirafood.com.
Version 1.0 - Last modified @ 22-05-2019